πͺ Ministry Role: Usher (Resource Person)
π Serves at CORE, REACH, and LEAD in-person gatherings and events
π§ Ministry Focus:
An Usher serves as a Resource Person by creating a welcoming, orderly, and comfortable environment for all attendees during RLCC events. From greeting and seating people to assisting with logistics and offering practical support, the Usher plays a behind-the-scenes yet front-line role in hospitality and safety. They reflect Christβs love through presence, posture, and poise.
An Usher serves as a Resource Person by creating a welcoming, orderly, and comfortable environment for all attendees during RLCC events. From greeting and seating people to assisting with logistics and offering practical support, the Usher plays a behind-the-scenes yet front-line role in hospitality and safety. They reflect Christβs love through presence, posture, and poise.
β
Pre-Qualifications
- Friendly and approachable with a heart for service
- Punctual and dependable, especially during call times
- Able to follow instructions and remain composed in a variety of situations
- Physically able to stand, move around, and assist with basic tasks
- Willing to grow in hospitality, communication, and situational awareness
π§βπ« Coaching Support
Each Usher will be paired with a Coach who will support them in completing training projects and preparing for live events. The Coach will help them reflect on their experiences, improve their approach, and stay aligned with the spiritual values of hospitality. Coaching may happen through observation, feedback sessions, or informal check-ins.
Each Usher will be paired with a Coach who will support them in completing training projects and preparing for live events. The Coach will help them reflect on their experiences, improve their approach, and stay aligned with the spiritual values of hospitality. Coaching may happen through observation, feedback sessions, or informal check-ins.
π§ Training Projects for Ushers
(To be completed with guidance from the Hospitality or Events Coordinator)
(To be completed with guidance from the Hospitality or Events Coordinator)
π Project 1: Understand the Usherβs Role
Goal: Learn the expectations, purpose, and posture of an usher.
Activities:
Goal: Learn the expectations, purpose, and posture of an usher.
Activities:
- Attend an usher orientation or briefing
- Read through the Usher Guidelines (e.g., dress code, etiquette, zones)
- Observe a seasoned usher during an event
- Reflect on how your role contributes to the worship and experience of others
π Project 2: Practice Greeting and Seating
Goal: Develop confidence and grace in welcoming and assisting attendees.
Activities:
Goal: Develop confidence and grace in welcoming and assisting attendees.
Activities:
- Rehearse greetings and seating protocols with a mentor
- Learn how to politely guide guests to their seats and handle common questions
- Shadow another usher at an event and reflect on what made their hospitality effective
- Receive feedback from a team leader or hospitality coach
π Project 3: Serve During a Live Event
Goal: Apply ushering skills in an actual RLCC event.
Activities:
Goal: Apply ushering skills in an actual RLCC event.
Activities:
- Arrive at least 30 minutes before the event for team prayer and preparation
- Welcome attendees, offer materials (e.g., bulletins), and assist with seating
- Watch for guests needing extra help (e.g., seniors, families, first-timers)
- Assist with logistics like offering, communion, or transitions (if assigned)
- Join a post-event debrief with the usher team or coordinator
π Project 4: Respond Gracefully in Unplanned Moments
Goal: Learn how to stay composed and helpful during interruptions or issues.
Activities:
Goal: Learn how to stay composed and helpful during interruptions or issues.
Activities:
- Role-play responding to common usher challenges (e.g., full seating, noise, late arrivals)
- Review the churchβs safety and emergency protocol (as applicable)
- Reflect on a live situation or rehearsal and how you responded
- Share insights with the team to improve future experiences
π Core Responsibilities: S.E.R.V.E. with Grace
π Stand Ready to Welcome β Greet guests with a smile and direct them with clarity
πͺ Escort with Care β Assist attendees in finding seats and settling in
π Respond to Needs β Be attentive and helpful when questions or issues arise
π― Verify Readiness β Help prepare the environment (seating, signage, materials)
π Embody Christβs Hospitality β Serve with humility, joy, and grace throughout the event
πͺ Escort with Care β Assist attendees in finding seats and settling in
π Respond to Needs β Be attentive and helpful when questions or issues arise
π― Verify Readiness β Help prepare the environment (seating, signage, materials)
π Embody Christβs Hospitality β Serve with humility, joy, and grace throughout the event
π Accountability & Support
- Serve under a Hospitality or Events Coordinator
- Attend pre-event briefings and post-event huddles
- Participate in usher training sessions as scheduled
- Receive guidance and feedback from your assigned Coach
π Basis of Encouragement & Evaluation
- Creates a Welcoming Atmosphere β Helps people feel comfortable and cared for
- Acts with Grace and Composure β Responds to needs or issues calmly and respectfully
- Supports the Flow of the Event β Ensures orderliness and readiness in the environment
- Grows in Servanthood and Teamwork β Demonstrates reliability, humility, and willingness to improve